Customer Testimonials

"Safe and sound---that is the condition of the portrait painting which you recently packed and shipped for me, and which I have just finished uncrating here in California. Thank you so much, Terry and Nancy and Brent, for your great care in handling my precious picture. It really came through in absolutely unblemished state. I will definitely be in touch with you the next time I have valuable property to ship from the Philadelphia area."

Best regards,
TP


"Dear Nancy,
Just wanted to tell the parcel arrived this Monday when the ash clouds disappeared. The rotor was very well wrapped and in perfect condition.

Thanks a lot for great service. Hope to use your company again."


Best regards
Johan


Terry -

"I just wanted to let you know how pleased Karen was with the move. She said that everything arrived in good condition both in Florida and in Maryland and that the folks who delivered things on her end were very helpful.

Thank you very much for making everything so easy and making it a successful move!"


Charlotte


"I recently sent a large, antique model of a nineteenth century Dutch yacht from Pennsylvania to the Netherlands. It was heavy, with high mast, rigging, bowsprit, leeboards and so on - and i was very apprehensive about its transportation and safe arrival. I need not have worried. Craters & Freighters did a superb job, from the moment of collecting it from my home and securing it well for the journey in the truck back to base, to its safe arrival in Delft where it was found to be in perfect condition and unscathed.

I am sending you this by way of appreciation for your care and professional service - as well as for the courtesy of the gentlemen in your Perkiomenville office with whom I arranged it all."


Sincerely,
Marjorie


"Hi Nancy and Terry,

From first contact with your company right through delivery of my mothers Grandfather clock to my daughter you were very easy to work with.

The quote and price I paid for crating and movement from Pennsylvania to California was fair. The on time pickup, truck transport, and claim free delivery happened exactly as you told me it would. Please know I greatly appreciate what you did for me and don't hesitate to use me as a reference to substantiate your good service."


All the best,

George


"Dear Craters and Freighters,

I wanted to thank you for your timely delivery of my portrait, and the excellent care you gave it (in the packing and delivery).

I would gladly use you again, and recommend you to others!

Please thank Matt for me, and let him know how much I appreciated his efforts, and how delighted my client is with the results!"


Best,

Linda H


"My husband recently purchased a set of bookcases on "Craig's List" originating in Philadelphia. We live in Wisconsin and had to not only trust that the bookcases were in good condition as promised, but also to get them to our home in Wisconsin in good condition. From my very first inquiry to the day of delivery, Craters and Freighters of Philadelphia were efficient, communicative and the packing was extremely well done. The pick up was done when promised and delivered when promised. It is so refreshing to work with such reliable people and I do say "people" because they are the ones that make "customer service" and the reputation of the company. Personal compliments to Keith and Terry for their great work. Good Job! I would 100% recommend you guys to anyone that is skeptical about shipping precious and valuable items."

Tks again Monique.


"Hello Terry,
 
As I am sure you are already aware, the book shipment finally arrived safely at the International Youth Library in Munich on Tuesday!  I want to express my heartfelt thanks to you and your staff for your extended patience and dedication to provide exceptional customer service throughout the entire process.  I can’t tell you the relief that my family and I feel, knowing that the shipping project is complete.  The library can now begin to prepare my brother’s books to be shared with other scholars and children as well, following the plan to honor his legacy.  
 
I have one more request of you, and that is to provide me with an actual invoice showing all of the expenses I incurred for the shipment of the books to Munich.  I need an invoice for my own records, but also must present one to the non-profit organization that gathered donations to help defray my expenses.  
 
I would appreciate hearing back from you soon.
 
Thank you."

 
Sincerely,
 
Judy Steinke


"Keith, Terry.

We finally finished unpacking all the boxes you sent.

Magnificent job !!  Everything was fine.

We must thank you very much. You guys did great."

Nelson


Keith:
"I received my Cisco Switch today.  Just wanted to let you guys know how pleased I was with your service.  The pick-up in Philly was on-time, the packing was great and the delivery was as expected.

You guys made my job so much easier, will use you guys for all future shipping needs.

Thanks again."


Jeff McCutchen

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